The protection of your personal information online is important to Syrius Solar Industry. 


This policy explains what information we collect and how we use it. This privacy policy applies to information collected via our website: as well as all applications and social networks displaying this policy, whether they are accessible through a computer, a mobile device or any other means of communication.  


This privacy policy is an integral part of the site’s terms of use.

By using the systems on our website, you acknowledge with it and understand this privacy policy and that in exchange for accessing it, you consent to the privacy practices described below.




Syrius Solar Industry is a manufacturer / distributor of solar equipment (solar water heaters, thermodynamic water heaters, photovoltaic panels,…) 


The address of our website is : 


The responsible person in the sense of the General Data Protection Regulation and other national data protection laws of the Member States and other data protection regulations is: 


Syrius Solar Industry

15 rue du Perpignan – ZAC Descartes

FR-34880 Lavérune

Telephone: +33 (0) 4 67 82 00 18

Website :



You can browse our website without registering or submitting personal information. However, if you submit a request or initiate a contractual relationship through our website, regardless of your status, you may be asked for personally identifiable information. This may include, but is not limited to: a first and last name, address, telephone number, e-mail address. 




The forms on the website are RGPD compliant. Therefore, when you fill in the form, you acknowledge that you have read this privacy policy and you agree and accept that the site syrius-solar.frr may collect, process, store and/or use this personal data, in compliance with the rules of confidentiality and security. 




When you log in, we will set a number of cookies to record your login information and screen preferences. In addition, and without limitation: information automatically collected by your web browser, such as your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit, and certain other non-personal information, such as the length of time you spend on each page link you click on, selections you make on a mobile application or on the Site, features you use, preferences you set,…. We also use “cookies” and other web or mobile technologies to collect information and support certain system functionality (as described in “Cookies and Usage Reports” below).  The information we collect from your web browser and from cookies and other web or mobile technologies does not identify you personally, but in some cases we may link it to your personal information. 


Internet browser applications allow you to configure the browser to not accept cookies. However, setting your browser to reject cookies may, in some cases, prevent you from taking full advantage of the system (or a portion of it) and its capabilities, or cause some system features to function improperly or more slowly. 


The life of a log-in cookie is two days, the life of a screen option cookie is one year. 


Statistical analyses are carried out using Google Analytics, in order to better understand your use of our website. From there, this information can help us improve the website and its navigation. Google Analytics collects information such as how often users visit the site, what pages they visit and what other websites they used before coming to this site. Google Analytics only collects the IP address assigned to you on the date you visit the site, rather than your name or other identifying information. We do not aggregate the information collected through Google Analytics with your personal information. 


To better understand how Google may use the data it collects on the system, please see “How Google uses data when you use our partners’ sites or applications,” (located here or any successor URL). If you would like additional information about the security and privacy practices of Google’s Universal Analytics feature, please see the materials provided by Google on its privacy policy.  




Personal data collected during browsing and in contact forms is not shared or sold to other companies or individuals for marketing purposes. We use your information only to process your request for a service or purchase.  


We will use your personal information to contact you in the context of your request for information and/or purchase and this, by the means communicated: e-mail, telephone, postal address,…  


Syrius Solar Industry may disclose your personal information if required to do so by law or in the belief that such action is necessary: to comply with legal process, to protect and defend the rights and property of the company or to protect the personal safety of our employees.  



Data collected through the contact form is stored for 12 months and then deleted. 




You can also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes. 



To contact us, please use the contact form and specify in the subject line of your email: RGPD.  



The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information. 


To ensure the security of your personal information, we use the following measures: 


  • SSL (Secure Sockets Layer) protocol 
  • SET (Secure Electronic Transaction) protocol 
  • Access management – authorized person 
  • Access management – affected person 
  • Network monitoring software 
  • Computer backup 
  • Digital certificate development 
  • User ID / Password 
  • Firewalls 

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information. 



In the event of a data leak, the network administrator of our host is notified of an anomaly and ordered to close the site. An e-mail is sent to the affected contacts to notify them of the leak. 


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